No, having a website is not required. You can promote your referral link through whichever channels suit you best, including social media platforms, professional networks, direct client conversations, or email outreach. Many of our successful referrers simply use personal introductions to recommend Soto Group services.
Soto Group was formed through a merger in 2019 of Soto Brand Consulting and a collective of Strategic Advisory Firms, several of which had been in operation since 2010-12.
Our team at Soto Group excel in crafting corporate branding solutions that leave a lasting impression. With our expertise in branding and design, we can help your business stand out in today’s competitive marketplace.
From corporate logo design to full corporate brand identity development, we offer comprehensive corporate branding services tailored to your unique needs and vision.
If a referral you introduce is already in communication with our team, we may not be able to attribute the referral unless you have made a clear and documented introduction. To avoid any issues, we recommend making a warm introduction by email or phone whenever possible, so there is clear visibility on your role in the connection.
Yes, we work with businesses globally. If you know entrepreneurs or companies outside Australia who need branding, marketing, or digital solutions, you can refer them. We are experienced in managing international projects and supporting clients across different time zones.
Yes, but you must seek prior approval before running any paid advertisements promoting the Referral Program. This is to ensure that all promotions align with Soto Group’s brand positioning and standards. We are happy to collaborate with you to create compliant campaigns if needed.
A brand refresh and a rebrand are both strategic initiatives undertaken by companies to enhance their brand identity, but they involve different degrees of change:
Brand Refresh
A brand refresh typically involves making minor updates or adjustments to an existing brand identity.
Rebrand
A rebrand involves a more significant and comprehensive overhaul of the brand identity.
While both a brand refresh and a rebrand our goal is to strengthen your brand’s identity and perception, a refresh involves incremental updates to the existing brand, whereas a rebrand involves a more comprehensive and transformative change.
As rebrand experts we will assess exactly what is right for your business. Rebranding can be a disruptive process to a business, so we will listen to your needs, challenges and goals and together map out which option is best for your business.
As long as the referral uses your unique link or you have made a clear introduction that can be confirmed, and they become a client within the 90-day window, you will still be eligible for commission. If significant time has passed, providing supporting information, such as introduction emails, can help validate the referral
Ready to bring your vision to life with Soto? Fantastic! Let’s collaborate and turn your ideas into reality. Getting started is easy – simply reach out to our team using one of the following methods:
Enquiry Form
Fill out the enquiry form on our website with your details and project requirements. Our team will review your details promptly and get back to you with next steps. (Remember the more information you provide the better, it saves us time on your discovery call so you get more value!)
Email Us Directly
Send us an email to hello@sotogroup.co with a brief overview of your project and any questions you may have. We’ll be happy to assist you further and discuss how we can best support your needs.
Just Pick Up The Phone!
Prefer a more direct approach? Give our team a call at 1300 204 804 for a friendly chat about your project goals and how we can help you achieve them. If no one is free at the time of your call we will get back to you ASAP!
When getting in touch about a potential new project, it is useful to be ready for the questions we will likely ask, such as:
We provide what we call ‘flattened monthly retainers” which are a little different to most agencies. Typical agency retainers lock you (and them) into a set monthly deliverable i.e. 2 x social media posts, 1 hour of community engagement, 1 x email campaign blah blah. You pay a set fee for set services and anything outside of that is at an extra charge.
But let’s get real. That is NOT how growing businesses run their marketing departments. What the majority of the companies that work with us need, is an agency partner that can flex with their needs. A B2B business might need social media services, however if social media is a brand awareness channel not a lead development channel, why prioritise it over other marketing options that can yield a better result?
Our retainers work as an extension of your marketing department, or as your own marketing department complete with a CMO, Marketing Strategist and Marketing Coordinator that plan upcoming campaigns based on seasonality, industry trends and many other factors.
You get full visibility to our internal project management systems and can see where campaigns and projects are at, along with their success at any stage.
This freedom is truly unique to Soto Group, and is the reason the majority of our customers who use our marketing services remain with us year on year.
Assessing the performance of your brand involves evaluating various key indicators. One crucial aspect to consider is brand awareness, which measures the level of recognition and recall your brand has among your target audience. Monitoring metrics such as aided and unaided brand awareness, social media mentions, and website traffic can provide insights into how well your brand is recognised and remembered.
Another important factor is brand perception, which involves evaluating how consumers perceive your brand in terms of attributes like quality, reliability, trustworthiness, and relevance. Surveys, focus groups, and social media listening can help you understand consumer perceptions and identify areas for improvement.
Brand loyalty is also essential for determining brand performance. Assess the level of customer loyalty and repeat business your brand generates by monitoring metrics such as customer retention rates, repeat purchase behaviour, and Net Promoter Score (NPS). High levels of brand loyalty indicate that your brand is successfully engaging and retaining customers.
Market share analysis is another useful way to gauge brand performance. Evaluate your brand’s market share relative to competitors in your industry and track changes over time to assess your brand’s competitive position. Additionally, measuring brand equity, or the intangible value and influence your brand holds in the marketplace, can provide insights into your brand’s overall performance.
Monitoring customer satisfaction levels is crucial for assessing brand performance. Collect feedback through surveys, reviews, and customer support interactions to gauge customer satisfaction and identify areas for improvement. Finally, evaluating the financial impact of your brand on overall business performance is essential. Assess metrics such as revenue growth, profit margins, return on investment (ROI), and customer lifetime value (CLV) attributable to your brand to understand its contribution to your business’s success.
There are a number of digital tools that can help you monitor your brands performance such as Qualtrics, BrandWatch, SEMRush, AHREFS, Hootsuite and many more.
When we work with brands we can build out brand monitoring systems suitable for your size and goals.
You certainly can! We work within all major website hosting platforms like GoDaddy, Siteground, Webcentral, Australian Servers and many others. Our migration team manage a seamless website migration into your hosting platform of choice.
HOWEVER – not all website hosting is created equal, and if you have not selected a package we recommend chatting with our team about options available. Cheaper hosting packages often highly compromise website loading speeds and have variable customer service.
