Frequently Asked Questions

We certainly do! At Soto Group, we understand the importance of a strong brand name in making a memorable impression and setting your business apart.

Our experienced team is skilled in the art of brand naming and can help you find the perfect name that resonates with your target audience and reflects your brand identity.

When we consider a brand name, we will walk you through the various options and why they are important. We will also help you understand the Intellectual Property (IP) implications when selecting a brand name.

Yes. If a referred client requires multiple services, such as brand development, website design, and digital marketing campaigns, your commission will apply to the full scope of services delivered through the initial engagement.

User journey mapping is a method to understand and visualise the interactions a user has with a product or service. It involves creating a narrative or visual representation of the user’s experience, from initial contact to goal completion.

When Soto Group commence a project research is conducted to gather insights about the target audience, including demographics, behaviours, and preferences. Touchpoints are identified, including digital and physical interactions.

We will develop a user journey map illustrating the user’s actions, emotions, and pain points. We ask questions like – What is it they truly need? What will be a driver for them to take action?

We analyse the map and identify opportunities for improvement and optimisation. Continual iteration is essential to ensure the map remains accurate and reflective of user experiences.

No, having a website is not required. You can promote your referral link through whichever channels suit you best, including social media platforms, professional networks, direct client conversations, or email outreach. Many of our successful referrers simply use personal introductions to recommend Soto Group services.

No, there is no minimum payout threshold. Commissions are paid according to the agreed terms, regardless of the size of the project you have referred. Whether it is a small website project or a comprehensive brand strategy engagement, you will receive your commission in full once payment has been received from the client.

Yes, we work with businesses globally. If you know entrepreneurs or companies outside Australia who need branding, marketing, or digital solutions, you can refer them. We are experienced in managing international projects and supporting clients across different time zones.

Soto Group offers brand audit and brand analysis services to evaluate the health and effectiveness of your brand.

Our team will conduct a thorough analysis of your brand assets, messaging, positioning, and overall brand presence to identify strengths, weaknesses, and areas for improvement. We will also look at your sub brands, sister brands and potential future brand additions.

Brand audits are conducted at the beginning of every rebrand project, and for new brand development we conduct a brand goals survey and workshop to ensure we fully extract your vision for your new brand.

We have a team of technical copywriters who understand the power of words and how they can shape brand identity and engage audiences.

Whether you need website copy, blog posts, marketing collateral, social media content, or email campaigns, we have the expertise to deliver content that resonates with your target audience and drives results.

We also provide technical copywriting services such as research report writing, grant writing, project report writing and white paper writing.

We sure are! Whilst we develop in a myriad of platforms and code we are proud to be a WordPress website design agency. With our expertise in WordPress development, we create user-friendly websites that align with your brand identity and business goals and are easy for you or your team to edit and work within.

WordPress is a versatile and powerful platform that allows for flexibility, scalability, and customisation, making it an ideal choice for businesses of all sizes and industries. Whether you need a one page showcase website or a complex e-commerce solution, Soto Group has the skills and experience to bring your vision to life on the WordPress platform.

From custom themes and plugins to responsive design and SEO optimisation, we’ll ensure your WordPress website is tailored to meet your specific needs and objectives. Plus, with our ongoing support and maintenance services, you can trust that your website will continue to perform at its best long after launch.

The cost of developing a new brand varies greatly depending on the project’s scale, required deliverables, and specific needs. Factors we consider are things like:

  • Do you have a preferred brand name, or will we need to undertake a brand naming process including a brand name workshop
  • Will we need to conduct market research? How much market research have you already performed that we can utilise? The more you understand your market, the easier it is to ideate your new brand
  • Who are your competitors – if we are building a brand to take on Coca Cola, significant time and design hours go into reaching the optimal visual design as well as brand positioning. However, if you are a startup business and are not looking to take out the biggest player in your industry, the costs can scale down.
  • The number of brand assets or sub brands we need to consider.
  • And many other factors

A new brand development with Soto Group on average ranges from $7,500 – $60,000.

When you have your discovery call with one of our team members we will talk about your budget, and your goals, and work out what can be achieved.

If you are looking to create a new brand but your budget does not fit into the range above, you should definitely still get in touch. We have relationships with a number of design partners and freelancers who may be able to support your budget.

Commission earnings vary depending on the size and scope of each project you refer. On average, successful project referrals generate around $3-500. Larger branding or digital projects can generate significantly higher commissions, offering strong earning potential. There is no upper limit on commissions, so the more qualified referrals you send us, the more you can earn over time.

Yes, you can update your payment details securely at any time. Simply log in to your referral dashboard, where you will find an option to amend your payment preferences. Alternatively, you can reach out to our support team for assistance if needed. It is important to keep your details current to ensure there are no delays in receiving your earnings.

Soto Group are a full service creative agency delivering impactful brands, websites and marketing strategies.

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